Delivery

What is the standard delivery time?

When the product is available, the standard delivery time is 3 to 4 working days except for personalized and framed items, where delivery time is longer.

How can I track my order?

Once your order has been shipped you will receive a Shipping notification email which will include a tracking link. You can use this link to track your delivery in real time.
Don't forget to check your SPAM mailbox so you don't miss out on the tracking of your order.

When will my webshop order be shipped?

Delivery in Belgium takes place within 2-3 working days after ordering, for personalized items 3-4 days may be needed. For framed shirts, delivery time is longer.

I have not received my order, what should I do?

Please remember that items can take 2 to 3 days to be shipped, regardless of the chosen shipping option. (Excluding framed and personalized products)
For this reason, your item will be delivered within at least 3-4 days after the order date. If you have tracked your order and it has not arrived by the date specified, or you have an issue with a shipment, please contact our Customer Service department by email.

How long does delivery of a personalized Shirt take?

Please remember that items can take 2 to 3 days to be shipped, regardless of the chosen shipping option. (Excluding framed products)
For this reason, if your order has at least one item, your item will be delivered within at least 10 days after the order date. If you have tracked your order and it has not arrived by the date specified, or you have an issue with a shipment, please contact our Customer Service department by email.

What are the shipping country or the prices?

Orders above €100 in Belgium are shipped for free, for orders under €100 we charge €6,5 shipping costs (and €6 pickup
point).
The following rates apply for shipments outside Belgium:

  • France, Germany, Luxembourg: €12
  • Western Europe: €25 (Austria, Finland, Ireland, Monaco, Spain, Denmark, Greece, Italy, Portugal, Sweden, Czech Republic, Hungary, Poland)
  • Belgium: €6.5 (and €6 pickup point)
  • Netherlands: €7,95
  • USA + all attached countries: €35
  • Rest of the world: €50

For large orders (> 25 items) please contact us via webshop@rscanderlecht.be.