*Personalized products cannot be exchanged and have a longer delivery time (10-12 working days).
For the deliveries of the webshop, RSCA works together with the Official Logistics Partner DHL. They will deliver your package via the DHL Express service.
Delivery in Belgium takes place within 2-4 working days after ordering, for personalized items 1-2 days may be needed.
Orders above € 100 in Belgium are shipped for free, for orders under € 100 we charge € 5 shipping costs.
Does your item not fit or is it not what you expected? Then you can return it to us within 14 calendar days.
The item will then be refunded and you can place a new order in the webshop. The shipping costs associated with your return are at your charge.
PLEASE NOTE: Personalised items cannot be returned or exchanged.